Americans with Disabilities Act (ADA)-Reasonable Modifications
The City of Rock Hill will make reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in offices and on public vehicle, even where pets are generally prohibited.
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the City of Rock Hill, should contact the office of the ADA Coordinator as soon as possible but no later than 48 hours before the scheduled event.
The ADA does not require the City of Rock Hill to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.
Americans with Disabilities Act (ADA)-Complaints
Complaints that a program, service, or activity of the City of Rock Hill is not accessible to persons with disabilities should be directed to the City of Rock Hill ADA Coordinator:
Ann Morgan
Risk Management
757 S. Anderson Rd
Rock Hill, SC 29731
P.O. Box 11706
PH: 803-329-7025
Email: Ann.Morgan@cityofrockhill.com
Alternative means of filing complaints, such as personal interviews or a recording of the complaint will be made available for persons with disabilities upon request.
The City of Rock Hill will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.